Build your AI-powered workforce
Copilot Studio empowers business experts to become AI agent architects—designing intelligent assistants that automate routine tasks, connect to organisational data, and scale across Teams, SharePoint, and beyond—with minimal coding required.
Why Copilot Studio
Most AI tools feel generic; Copilot Studio makes AI uniquely yours. Powered by your organisation’s knowledge and processes, its agents provide accurate, secure responses and automate multi-step workflows through natural language orchestration.
Our service helps you design, deploy, and optimise agents that grow with your business, driving efficiency without vendor lock-in or over-engineering.
Agent Capabilities
Custom Conversational Agents
AI designed for specific roles, use cases, and departments.
- HR, IT, and customer-service bots for routine queries and FAQs.
- Voice-enabled agents for IVR and hands-free support.
- Multi-modal inputs: text, voice, images, files, and more.
Autonomous Workflow Agents
Let agents execute complete processes, end-to-end.
- Multi-agent orchestration for collaboration, escalation, and adaptive workflows.
- Process automation via Power Automate for approvals and system actions.
- Computer-use capabilities for legacy systems and UI-based automation.
Knowledge-Grounded Intelligence
Agents that understand your business context.
- Connect to SharePoint, Dataverse, Azure AI, and 1,400+ data connectors.
- Retrieval-augmented generation for accurate, source-based answers.
- Personalised outputs tuned to your style, terminology, and operating context.
Enterprise-Grade Extensions
Deploy and manage agents at scale.
- Publish across Microsoft 365 Copilot, Teams, web, and mobile.
- Pro-code extensibility via Python, Visual Studio, and APIs.
- Governance with analytics, escalation pathways, and compliance controls.
Our Services
Agent Strategy & Design
Blueprint the right agents for the right outcomes.
- Identify high-value automation opportunities.
- Prototype conversational flows, actions, and knowledge models.
Build & Customisation
Rapid development with professional engineering.
- Drag-and-drop topic creation and generative actions.
- Integration of Azure AI models and bespoke RAG architectures.
Deployment & Scaling
Roll out confidently across channels and users.
- Pilot execution, optimisation, and multi-agent ecosystems.
- Security configuration, role-based access, and audit frameworks.
Training & Evolution
Enable internal ownership and continuous improvement.
- Training for makers, admins, and end users.
- Ongoing tuning using usage insights and performance data.
Proven Delivery Framework
Discover
Assess processes and identify AI opportunities
Design
Build prototypes, workflows, and ROI models
Deploy
Launch pilots with monitored success criteria.
Drive
Scale, iterate, and expand into interconnected agent networks
Why Choose Us
Business-first AI
Agents model your processes, rather than forcing change
Enterprise-ready
Security, compliance, and scalability by design
Fast paths to value
Move from prototype to production in weeks.
Future-ready
Built to evolve with Copilot Studio and Azure AI innovation.
