Unlock the full potential of Dynamics 365 with trusted expertise
We translate complex CRM and ERP requirements into streamlined, connected solutions that accelerate growth, boost efficiency, and enable smarter decision-making across your organisation.
Why Dynamics 365 Consultancy Matters
Many organizations face fragmented systems, lengthy implementations, or under-utilized features post-launch. Our consultancy closes that gap by combining deep platform knowledge with real business insight—ensuring Dynamics 365 is shaped around your processes, teams, and goals.
From vision to long-term optimization, we focus on measurable impact: faster sales cycles, stronger financial governance, and frictionless customer experiences.
Core Consultancy Services
Strategy & Fit Assessment
Start with clarity on how Dynamics 365 maps to your specific challenges.
- Assess processes, systems, and pain points across sales, service, finance, and operations.
- Recommend the right application mix (Sales, Customer Service, Finance,Supply Chain, etc.) and licensing.
- Build a phased roadmap with timelines, budgets, and rapid-value milestones.
Implementation & Customisation
Shape a Dynamics 365 environment that works the way your business works.
- Configure entities, workflows, forms, and security for real-world scenarios.
- Manage data migration, cleansing, and validation for a confident start.
- Develop custom extensions only where standard capabilities aren’t enough.
Integration & Connectivity
Position Dynamics 365 as the center of your digital ecosystem.
- Integrate Microsoft 365, Power Platform, legacy ERP/CRM systems, and third-party solutions.
- Enable real-time data flows for connected customer views and synchronized operations.
- Ensure scalability and security across cloud, hybrid, or on-premises environments.
Change Management & Adoption
Technology succeeds when people want to use it.
- Role-based training, quick-start guides, and internal champion networks.
- Communication plans, pilot groups, and feedback-driven rollouts.
- Adoption metrics and early intervention to remove blockers.
Optimisation & Support
Keep Dynamics 365 aligned with a business that never stops evolving.
- Platform health checks, performance tuning, and usage audits.
- Feature rollouts, AI accelerators, and module expansion.
- Flexible support tiers—from helpdesk services to continuous enhancement cycles.
Our Proven Delivery Model
Discover
Understand today, define tomorrow
- Stakeholder workshops and process assessments
- Gap analysis against Dynamics 365 capabilities
Design
Blueprint the solution
- Solution architecture, data modeling, and user stories
- Prototypes of key journeys for early validation
Deploy
Deliver with confidence
- Iterative development, UAT cycles, and launch rehearsals
- Hypercare support in the early weeks after go-live
Optimise
Drive continual improvement
- Quarterly business reviews and enhancement roadmaps
- Proactive upgrades in line with Microsoft’s roadmap
Why Choose Us
Outcome-Driven
Every engagement ties directly to KPIs—growth, margins, retention—not just technical delivery
Single-Source Accountability
Strategy, delivery, and support handled by one team
Industry-Experienced
Proven patterns for sectors including retail, manufacturing, and professional services.
Risk-Aware
Fixed-scope pilots, phased investment, and satisfaction-based milestones.
